Politique de confidentialité

Mise à jour : novembre 2026

Cette page n’existe qu’en anglais

1Who we are

AquaVeil sells pool covers through this website. This policy explains which personal data we handle when you use the site or place an order, and why. You can reach us at aquaveil@montytorr.com.

2Data we collect

We only collect what you give us and what is needed to run the site:

Order data: your name, email address, delivery address, the items you order and, if you give one, a phone number
Account data: if you create an account, your name, email address and password (stored hashed, never in plain text)
Messages: the emails you send us
Technical data: our servers may record your IP address and the pages requested, for security and troubleshooting

3How we use your data

We use your data to:

Process and deliver your orders
Email you about your order: the confirmation, then the delivery cost and the payment details
Run your account and answer your messages
Keep the site secure and meet our legal obligations, such as accounting

We do not send marketing emails and we do not sell your data.

4Legal basis for processing

We process your data to perform the contract you enter into when you order (and the steps before it), to meet legal obligations such as keeping accounting records, and in our legitimate interest in keeping the site secure.

5Where your data is stored and who processes it

Hosting: the website and its database run on servers in Germany, provided by Contabo GmbH
Email: order emails are sent through Resend, an email delivery service, which receives the recipient address and the content of each email
Delivery: the carrier that delivers your order receives your name and delivery address
Payment: there is no online payment on this site yet, so we do not use a payment processor and collect no card details. We send you the payment details by email

6Cookies and local storage

We only use what the site needs to work:

Language: a cookie that remembers the language you chose, kept for one year
Sign-in: session cookies set when you sign in to your account, so you stay signed in
Cart: your cart is kept in your browser's local storage on your device until you place the order

We use no analytics, no advertising and no third-party tracking cookies or scripts.

7Data retention

We keep order data for as long as accounting and tax law requires. We keep account data until you ask us to delete your account. You can ask us to delete your data at any time, and we delete everything the law does not require us to keep.

8Your rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict or object to processing
Portability of your data

To exercise these rights, write to us at aquaveil@montytorr.com. You can also complain to the data protection authority of the country where you live.

9Contact

For any question about your data, write to us at aquaveil@montytorr.com.